We pride ourselves on the quality of customer service we offer our clients and want your experience with GreatWorks to be an enjoyable one. We value your comments and would like to know what you think of our service. Send comments to support@greatworksmedia.com.
If you would like to set up service or just have some questions, please email us and we will provide a quick response to your questions. If you have an urgent issue, you can call us for an immediate response.
*in some cases you may encounter our answering service if you do not leave a message, we do not know you called. Your call is very important to us so please leave a message and we will return your call promptly.
Normal business hours: 9am to 3pm [web changes, questions, new service]
Phone: 281-232-4848
Fax Number: 281-664-5714
E-mail: support@greatworksmedia.com
Emergency phone support: 8am to 8pm [site or email down]
Tech On Duty: 281-460-0235
Emergency Email Support:
support@greatworksmedia.com
Cancel Account
In order to securely cancel automatic billing please login to your PayPal account. To cancel your service for non-auto billing send a request through email to support@greatworksmedia.com or call our office at 281-232-4848.